AI Receptionist
AI Voice Agent
See how our AI Voice Agent answers calls, books appointments, captures leads, answers questions and supports customers 24/7.
Product Videos
Get more familiar with our products.
Explore VP Tech business phone systems, AI receptionist and unified communication solutions.
Mobile and Desktop App
All-in-One Business Softphone
Manage business calls, team messaging, SMS, video meetings, collaboration and visual voicemail from one connected application.
Legal and Immigration
Phone Systems for Law Firms
Discover a professional phone system with one business number, call routing, business SMS and mobile access for legal teams.
Clinics and Healthcare
Cloud Phone Systems for Healthcare
See how clinics can improve patient communication with call routing, business texting, mobile access and an optional AI receptionist.
Real Estate Teams
Cloud Communications for Real Estate
Connect offices and mobile agents with call routing, business texting, call recording and predictable monthly pricing.
Cloud Phone Platform
Unified Business Communications
Bring voice, video and messaging together in one platform that works from anywhere and can be deployed quickly.
More videos and updates
Follow VP Tech Solutions on LinkedIn for new product demonstrations and business technology updates.
Our Services
IT Solutions for Growing Businesses
VP Tech Solutions delivers end-to-end IT, unified communication system (UCaaS), security, and electrical solutions. Based in Toronto, Ontario. We support businesses locally and beyond, designed, installed, and maintained by certified technicians.
IT Infrastructure
site visit, design, implementFree on-site survey for GTA clients, plus networking design, structured cabling, hardware installation, and ongoing maintenance and support.
Advance Phone Systems
AI-PoweredCloud-based business calling implemented end-to-end, including setup, configuration, migration, and ongoing support.
Security Systems
CCTV & alarmSecurity camera and alarm system implementation for residential and commercial properties, from planning to installation and support.
Electrical Services
By licensed electriciansComplete residential and commercial electrical services delivered by a licensed master electrician to keep your space safe and compliant.
VP Tech client resources
Download the ConnectUC app.
Use your VP Tech business extension for calls, messages and voicemail from your phone or computer.
App Store
iPhone & iPad
ConnectUC for iOS and iPadOS
Google Play
Android
ConnectUC for Android phones and tablets
EXE installer
Windows
Recommended for most Windows users
MSI installer
Windows MSI
For managed business deployments
DMG installer
macOS
ConnectUC desktop app for Mac
No installation
ConnectUC Web
Open your business phone system in a web browser.
How to sign in
Use the ConnectUC username and password from your VP Tech welcome email. Your username normally includes your extension.
Plans for Canadian businesses
Business phone servicewithout the complexity
No long-term contract No PBX hardware Local support
Most popular for growing teams
Business
$25
CAD per user / month
Up to 15 users
Multi-level IVR
Call queues
Real-time dashboard
Your office, everywhere
Use your business number from a desk phone, computer or mobile app.
Never sound busy
Smart queues route callers to the next available member of your team.
Know every call
Monitor activity, review reports and add call recording when needed.
Prices are in Canadian dollars and exclude applicable taxes. Final pricing may vary based on numbers, hardware, setup and selected add-ons.
Imagine a world where no customer ever has to wait
With SophIA Talent Hub, every interaction is instant, clear, and natural—no matter the time or place.
Traditional service creates delays, frustration, and lost customers. With SophIA, every interaction becomes a fast, clear, and human experience.
Innovation in Virtual Assistants
SophIA offers an advanced platform to create and manage AI-powered voice and omnichannel virtual assistants.
It stands out for its ease of use, seamless multi-channel integration, and advanced personalization.
Advanced AI Platform
Enables the development of intelligent virtual assistants with voice and omnichannel capabilities to enhance customer service.
Seamless Multichannel Integration
The platform easily integrates with multiple communication channels, ensuring continuous and fluid interaction with users.
Personalization & Flexibility
Provides advanced customization options, allowing businesses to tailor the virtual assistant to their specific needs.
Everything you need, all in one place
Natural conversations through voice and text
Instant resolution + intelligent escalation
Omnichannel: WhatsApp, Web, Phone, Social Media
Available 24/7, 365 days
Adaptable to any industry
Strategic reporting & analytics
Business Phone System
Simple, transparent pricing
No surprises, no hidden fees. Pick a plan and get your business phone system running in under 24 hours.
No contracts
No hardware
Local support
Solo
$15
CAD / user / month
- 1 user
- USA & Canada calling plan
- Business number + voicemail
- IVR (auto attendant)
- Call logs & basic reporting
Most Popular
Business
$25
CAD / user / month
- Up to 15 users
- USA & Canada calling plan
- Multi-level IVR
- Queues (Never Be Busy)
- Real-time dashboards and more
Enterprise
Talk with us
- More than 15 users
- USA & Canada calling plan
- Multi-level IVR + AI Receptionist
- Queues (advanced)
- Analytics & reporting
Stay connect with us
Cloud based phone system
Built for any businesses support at scale
Custom IVR
Professional greetings and menus.
Work From Anyware
Using UC app from anywhere
Real-Time Monitoring
Track volumes, wait times, and agents.
Call Recording
Quality assurance and coaching.
Queue Management
Never get busy tone
Never Miss a call
Manage your after business hours calls
Cloud-based and AI-powered phone system
Smarter calls from one connected platform.
Native AI voice agent
AI Receptionist
Books appointments
Handles routine calls
Qualifies leads
More ways to work smarter
Built to grow with your team.
Number porting
Call queues
Call analytics
Click to call
Microsoft Teams
Multi-location
Recent Work
Project Highlights
A curated look at our latest projects spanning technology, infrastructure, and innovation.
Features
Everything you need, nothing you don't
All the tools your business needs to communicate smarter, faster, and more professionally — in one platform.
01Unlimited Canada & US Calling
Borderless communication across Canada and US with no hidden fees or per-minute charges.
02Voicemail-to-Email with Transcription
Get voicemails instantly converted to text and delivered to your inbox with AI-powered transcription.
03Dial from Anywhere, on Any Device
Turn any device into your business phone – make and receive calls from anywhere in the world with internet access.
04Virtual Auto-Attendant
Professional automated greeting and menu system that directs callers efficiently. Your virtual receptionist 24/7.
05Call Analytics Dashboard
Track call patterns, peak hours, and performance metrics in real-time. Make data-driven decisions for your business.
06AI-Powered Call Management
Direct calls intelligently based on time, department, or availability. Never miss an important business opportunity.
07Smart Call Recording
Record, store, and access your calls securely in the cloud. Perfect for training, compliance, and quality assurance.
08Click-to-Call Integration
Add one-click calling to your website or CRM. Turn website visitors into conversations instantly.
09Microsoft Teams Integration
Seamless integration with Teams lets you make and receive business calls directly in Microsoft Teams. Your unified workspace.
10Business SMS & MMS
Send and receive professional text messages using your business number. Your texting made business-ready.
11Number Porting
Keep your existing business numbers when switching to BizFone. Your transition made seamless.
12Mobile App
Manage your entire phone system from our intuitive mobile app. Your communication control center on the go.
Why Choose Our Cloud Phone PlansCompare Phone Plans
Cloud Phone Pricing Built for Toronto Businesses
01
Flexible VoIP Plans
Pick a cloud phone package that fits your Toronto business and only pay for what you need.
02
No‑Contract Setup
Start your hosted phone system without long‑term commitments or hidden fees.
03
Local Toronto Support
Get fast help from our VoIP and IT team by phone, remote session, or on‑site visit.
04
Hardware Included Options
Bundle IP phones, adapters, and install services with your monthly cloud phone plan.
AI-powered unified communications
We’re helping businesses across industries work better, speed up operations, simplify workflows, and keep customers happy with Sangoma AI.
AI that accelerates your business
From conversational IVR and chatbots to AI transcription and the @ASKSangoma knowledge bot, our solutions transform industries like healthcare, retail, manufacturing, education, and hospitality.
Integrated across Cloud, Hybrid, and On-Prem systems, we make AI simple, powerful, and impactful for your business.
AI-Receptionist
Route callers faster and capture intent with natural conversation.
Conversational IVR
Natural language interactions for faster outcomes.
@ASKSangoma
A knowledge bot for quicker answers and support.
AI that works for you built for every industry
Secure, integrated tools that reduce busy work while improving communication and customer experience.
Education
Better alerts, safer campuses.
Secure communication across campus with AI-powered features that keep everyone safe and connected.
Learn moreHealthcare
Give your patients the best care.
Automate appointments, prescription management, telehealth, and make voice-based navigation easy.
Learn moreHospitality
Exceed guest expectations.
Whether it’s booking, amenities, or service requests, conversational IVR and chatbots can handle it all.
Learn moreManufacturing
Improve production times.
Get real-time inventory monitoring, hands-free inspections, and better multilingual communication tools.
Learn moreRetail
Drive sales.
AI chatbots take care of customer inquiries, check order updates, and more, leaving your staff more time to talk with customers face-to-face.
Learn moreRestaurants
Delight your diners.
AI chatbots take orders, provide menu info, and handle inquiries—letting your staff focus on service.
Learn moreSolving real-world problems with AI
Practical tools designed to reduce handle time, improve agent confidence, and deliver better outcomes.
Faster interactions
Reduce wait times with conversational experiences that capture intent and route customers quickly.
Useful transcripts and insights
Sangoma Scribe provides accurate transcripts and sentiment cues, helping teams respond more effectively and improve customer experiences.
Task automation
Automate repetitive work so teams can focus on high-value conversations and resolution.
Smarter CX® starts here
Keep your customers happy with the help of Sangoma CX® AI Assist. Support your agents in real time, suggesting replies, improving drafts, and adjusting tone across digital channels like SMS, WhatsApp, and email.
AI-composed replies
Save time with smart, pre-written response suggestions
Switch between friendly or formal tone
Easily adjust the tone of your message to match any audience
Expand, shorten, or simplify messages
Quickly adjust message length or clarity to suit any audience
Fix grammar + spelling
Eliminate errors for clear, professional communication
Dive into Sangoma AI features
Conversational IVR
Enhance conversational IVR
ASK SANGOMA
Your AI-powered knowledge bot for quicker support
AI TRANSCRIPTION
Sangoma AI-scribe
CONTACT US
Save time. Work smarter.
Sangoma AI takes care of the busy work
Let us show you how to turn AI insights into better efficiency and satisfaction for both customers and employees.
IT Infrastructure Specialists • 15 Years Experience
IT Infrastructure, Cabling & Server Room Services
From infrastructure planning and structured cabling to network optimization and server room redesign, we deliver clean installs, clear documentation, and reliable performance that’s easy to maintain.
IT Infrastructure Design
Plan scalable networks, racks, and endpoint layouts that match your space and growth.
Structured Cabling & Hardware Installation
Professional Cat6/Cat6A runs, patch panels, wall plates, racks, switches, Wi‑Fi, and endpoints.
Network & Cabling Drawings
Clear as‑built documentation and cabling maps for troubleshooting, audits, and future expansions.
Existing Network Optimization
Improve performance and reliability with clean segmentation, switch configuration tuning, and Wi‑Fi improvements.
Server Room Redesign & Cleanup
Reorganize racks, label and dress cables, standardize patching, and tidy layouts for easier maintenance and airflow.
Simple four-step setup
Move to a cloud phone system with confidence.
01
Free consultation
We review your users, numbers and current setup.
About 30 minutes
Ready to plan your phone system?
Book a free consultation
Lock In Your Cloud Phone Quote
Get Phone PricingSupport Hours
Mon–Fri: 9am–6pm
(closed 12pm–1pm)
Call or email anytime for a quote
Saturday by appointment
AI That Answers Every Call. So You Never Miss an Opportunity.
Deliver exceptional customer experiences around the clock with an AI-powered virtual assistant that answers calls, books appointments, captures leads, and supports customers automatically.
Your Customers Expect Immediate Answers.
Long wait times, missed calls, and limited business hours can lead to lost revenue and frustrated customers.
An AI-powered virtual assistant helps your business respond instantly, ensuring every caller receives fast, professional service any time of day.
One Solution. Endless Possibilities.
AI Receptionist
Answer calls, route customers, share business information, and schedule appointments.
AI Customer Support
Respond to common questions, check order status, and assist customers with routine requests.
AI Sales Assistant
Capture leads, qualify prospects, collect customer information, and help your sales team follow up faster.
Why Businesses Choose AI
- Answer every call, 24/7
- Capture more leads
- Reduce hold times
- Automate repetitive customer interactions
- Improve customer satisfaction
- Free employees for higher-value work
- Scale customer service without hiring additional staff
Built to Fit the Way You Work
💬Natural, human-like conversations
📅Appointment scheduling
📱SMS capabilities
🌐Multilingual support
📝Call summaries and transcripts
📊Analytics and reporting
⚡Scalable to handle unlimited conversations
Better Customer Conversations Start Here.
Discover how AI can help your business improve customer service, increase efficiency, and never miss another opportunity.
Customizable for all types of Business
Choose the plan that fits your business needs
Virtual Phone Number
via BizPhone App
Direct line to user
SGD 12/mth per user
- ✓Virtual SG phone number (6xxxxxxx)
- ✓Admin/User Management Portal
- ✓Mobile and Desktop App softphones
- ✓SIP phone compatible
- ✓Free incoming calls
- ✓Outgoing SG calls @ $0.03/min
- ✓Voicemail
- ✓Call forwarding
- ✓Call transfer
- ✓Conference call
- ✓Call recording (add-on)
Cloud Interactive Voice Response (IVR)
Main line + IVR + extensions
From $30/mth onwards
- ✓Virtual SG phone number (6xxxxxxx)
- ✓Admin/User Management Portal
- ✓Mobile and Desktop App softphones
- ✓SIP phone compatible
- ✓Free incoming calls
- ✓Outgoing SG calls @ $0.03/min
- ✓Voicemail
- ✓Call forwarding
- ✓Call transfer
- ✓Conference call
- ✓Call recording (add-on)
- ✓Interactive Voice Response (IVR)
- ✓Professional greeting message
- ✓Customizable call routing
- ✓Customizable SMS reply for missed calls
- ✓Call flow for office and after-work hours
- ✓Supports concurrent incoming calls
Enterprise Cloud Voice and Cloud Call Center
Customized Solution
Scalable pricing model
- ✓Virtual SG phone number (6xxxxxxx)
- ✓Admin/User Management Portal
- ✓Mobile and Desktop App softphones
- ✓SIP phone compatible
- ✓Free incoming calls
- ✓Outgoing SG calls @ $0.03/min
- ✓Voicemail
- ✓Call forwarding
- ✓Call transfer
- ✓Conference call
- ✓Call recording (add-on)
- ✓Interactive Voice Response (IVR)
- ✓Professional greeting message
- ✓Customizable call routing
- ✓Customizable SMS reply for missed calls
- ✓Call flow for office and after-work hours
- ✓Supports concurrent incoming calls
- ✓Call Center setup
- ✓Call Analytics
- ✓Call Tracking
- ✓Call Queue
Contact VP TECH for more information
+1 (438) 926 3086
Call us now for urgent support.
vpts.ca@gmail.com
Email us for fast help with any IT, telecom, or electrical issue.
8188 Yonge st, Thornhill, ON
Visit us or send mail to our office address.